Contact Us

We would love to hear from you. Whether you have a question, need support, or want to request a senior or disabled discount — we are here to help.

“As someone with hearing impairment myself, I prefer email communication and typically respond within one business day. Please use the form below or email us directly — we read every message personally.” — Kevin, Founder of VibeAlert

Get in Touch

Email Us

The fastest way to reach us. Send your question or message to:

contact@getvibealert.com

Response Time

We typically respond to all messages within one business day. For discount code requests, we usually respond even faster.

Monday – Friday: 9:00 AM – 5:00 PM

Common Reasons People Contact Us

Senior or disabled discount requests — contact us and we’ll send you a discount code right away
Product questions — questions about how VibeAlert works, compatibility with your existing alarms, or setup help
Order support — questions about an existing order, shipping, or delivery
Refund or warranty requests — see our Refund and Returns Policy for details
Manual download help — visit our Download Manual page or email us and we’ll send it directly

Send Us a Message

Fill out the form below and we will get back to you as soon as possible. Please include as much detail as you can so we can help you quickly.

Looking for a Discount?

If you are a senior or disabled individual, just mention it in your message and we will send you a discount code right away.

Email Us Now